You don’t know us yet? Here is an article about us in the Apple magazine from c’t: “How professionals save Macs with liquid damage”. Mac & i 5/2021 p.98
Sometimes it just happens: Your Asus laptop slips out of your hand and the screen is shattered, you can’t boot up your laptop anymore, or the trackpad is unresponsive or only responds with a delay. There are many reasons why you might need to have your Asus laptop repaired by us. What sets us apart is that we’re experts in our field and know exactly what we’re doing. We try to repair components like your motherboard instead of simply replacing and discarding them. This is more cost-effective, conserves natural resources, and helps protect the environment.
Does your Asus laptop only last a few minutes on battery power? Or does it only work when plugged in? We’ll install a new battery for you, and your laptop will be good as new.
Is your screen showing stripes or staying black? There could be several reasons for this. We’ll find the most affordable way to breathe new life into your Asus laptop.
Is your keyboard no longer working properly? Have some keys or the whole keyboard failed? Are your keys stuck? We have a suitable offer for your problem.
Has your Asus laptop suddenly stopped turning on, or is a port broken? Then your motherboard is probably defective. Don’t worry—we can fix it.
Is your mouse freezing, or does it stop working altogether in certain areas of the trackpad? This could indicate a faulty trackpad. We’re happy to help.
If you choose us to repair your Asus laptop, simply send us your device for free. We’ll diagnose the problem and then provide you with a transparent price quote—no hidden costs and no surprises. Only then do you decide whether you want to proceed with the repair.
If the diagnosis reveals that your Asus laptop cannot be repaired or that the repair cost exceeds its value, we’ll let you know honestly—and, of course, you won’t have to pay anything.
1. Book a repair quote for your
Describe the problem with your Asus laptop to us via the form, by phone, or by email. The diagnosis is completely free and non-binding. You can find the order form here. You can also add service upgrades such as express service or a secure shipping box.
2. Send in your laptop for free at
After you submit your request, we’ll send you a free shipping label. Pack your laptop securely and drop off the package at a DHL branch or Packstation. If you don’t have a suitable box, we’ll be happy to send you a secure shipping box.
3.
Troubleshooting & Cost Estimate
Our technicians will perform a systematic diagnosis and identify the exact defects. You’ll then receive a detailed cost estimate—we’ll only begin the repair after you’ve approved it. If you decline, we’ll return your laptop to you free of charge.
5.
Professional Repair
Our technicians will professionally fix your laptop’s issue using high-quality original or OEM replacement parts. We’ll keep you updated on the repair’s progress throughout the process. As soon as your Asus laptop is repaired, you’ll receive a notification.
6. Return Shipping:
As soon as your laptop has been repaired and has successfully passed our final test, we’ll send you the invoice via email. You don’t pay for our service until then. We’ll then ship your laptop back to you, safely and securely packaged. Thanks to tracking, you’ll know exactly when your Asus will arrive.
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We do our best to repair your Asus laptop as quickly as possible. On average, a repair takes 5 business days. Express service is also available upon request.
With the right packaging, shipping your Asus laptop is no problem. If you're unsure about how to pack it, simply use our secure shipping box.
Only the best for your Asus laptop. To ensure your laptop is like new again after our repair, we use only original or OEM (Original Equipment Manufacturer) replacement parts.
Shipping costs are a hassle, so we’ll cover them. After you place your order, we’ll send you a shipping label that you can use to send in your laptop for free—even if you don’t have a printer.
We believe in the quality of our work and our replacement parts. That’s why you get a 1-year warranty on the work we perform and the replacement parts we install.
You’ll only pay the agreed-upon price once we’ve successfully repaired your Asus laptop. If the damage can’t be repaired, we’ll return your device to you free of charge.
A good repair doesn’t start on the repair bench—it starts with clear, reliable communication. At notebooknerds, we guide you personally and transparently through the entire process, from your first contact with us to the return of your Asus laptop.
Location-independent repair service thanks to free shipping service
Detailed advice on request
Fixed prices and payment only after repair
In addition, we offer a one-year warranty with our ASUS laptop repair service. Do you have any questions? If so, please don’t hesitate to contact us. We’ll be happy to take the time to answer all your questions in detail.
notebooknerds is a specialized repair service for laptops. The focus is on professional repairs (e.g. mainboard, display, battery) with shipping service throughout Germany.
The company has specialized in laptop repairs since 2015.
Yes, liquid damage in particular is one of the core services.
Generally speaking: Yes.
Even in cases of water damage or logic board repairs, data can often be recovered.
→ Nevertheless, we always recommend making a backup.
No.
You only pay if the repair is successful.
→ No risk to you.
Generally speaking: Yes.
Even in cases of water damage or logic board repairs, data can often be recovered.
→ Nevertheless, we always recommend making a backup.
You’ll receive a 12-month warranty on the repair.
→ That’s significantly longer than what many other providers offer.
Typically: 3–5 business days
Express service is available if you need it especially fast.
Yes.
Yes.
Instead of an expensive replacement, the logic board is often repaired as needed.
→ This often saves you several hundred euros, and you get to keep your data.
Yes.
You can simply contact us:
and receive an initial assessment.
Then you don’t pay anything.
→ We bear the full risk—not you.
Yes, we use:
→ For a long-lasting repair. You can choose based on your budget.
