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Here is an article about us in the Apple magazine c’t: “How professionals rescue Macs with liquid damage”
Mac & i 5/2021 p.98
Some keys no longer work or only work sometimes.
The keys no longer press properly or get stuck.
Keys are being triggered even though you didn't press them.
The first step is to easily request a keyboard replacement for your MacBook. Simply use our order form to do so.
Once you've decided to have your MacBook repaired, we'll send you a free shipping label that you can use to send it to us.
We’ll let you know as soon as your MacBook arrives at our facility and will begin the replacement as soon as possible. You’ll receive updates via email or phone.
After the final test is successfully completed, you’ll receive an email with our invoice. Only then do you pay for our service. We’ll then send your MacBook back to you fully charged.
After you have filled out the form, you will receive your free shipping label from us by mail. With this label you can send in your MacBook and we will start with the keyboard exchange.
Format: ein „A" gefolgt von 4 Ziffern – z. B. A2141
Format sieht gut aus und du auch.
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The serial number is located on the bottom of your MacBook. It consists of 11–13 characters and includes letters and numbers.
If you can’t find the serial number, we’d be happy to help you identify your MacBook by phone (+49 231 22 61 46 30) or via WhatsApp.
We do our best to get your MacBook back to you as quickly as possible. On average, a repair takes 3 business days. You can also book a 24-hour or 48-hour express repair.
With the right packaging, shipping your MacBook is no problem. If you’re unsure about how to pack it, simply use our secure shipping box.
Only the best for your MacBook. To ensure your MacBook is like new again after we’ve repaired it, we use only genuine or OEM (Original Equipment Manufacturer) replacement parts.
Shipping costs are a hassle, so we'll cover them. After you place your order, we'll send you a shipping label that you can use to send in your MacBook for free—even if you don't have a printer.
We believe in the quality of our work and our replacement parts. That’s why you get a 1-year warranty on the work we perform and the replacement parts we install.
You’ll only pay the agreed-upon price once we’ve successfully repaired your MacBook. If the damage can’t be fixed, we’ll return your device to you free of charge.
If you want to try to fix your keyboard problems yourself, you should first find out what type of keyboard your MacBook has installed. In principle, there are two different types of keyboards: Keyboards with scissor action and keyboards with butterfly action. Keyboards with butterfly mechanics are much more prone to errors and unfortunately also more complicated to repair.
