You will receive your money within seven business days on average after we receive your device. You can choose between Paypal or SEPA bank transfer. Please make sure to enter your correct data.
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By entering a few data, you perform a self-assessment of your MacBook. You will then receive a price quote immediately.
Once you have accepted our price offer you will receive a free DHL shipping label. With this shipping label you can send in your MacBook free of charge.
An employee will compare your information with the condition of your device. Devices that are rated too poorly will automatically be compensated better by us.
After successful data reconciliation, the agreed purchase price will be credited to you by bank transfer or PayPal, as desired.
Due to the current Corona situation, processing before the turn of the year is unfortunately no longer possible. From 04.01.2021 we are back as usual for you. Until then, if you have any questions, feel free to contact us by phone or WhatsApp.
Even we need a break 🙂 From 23.12.2021 to 10.01.2022 our team is on well-deserved vacation. Since we don't want to let you down during this time, you are welcome to send us a WhatsApp message in case of emergency. From 10.01.2022 we are back as usual for you.
All orders submitted from now on will not be able to be processed before our company vacations.
We are currently also buying older MacBooks. If you have a MacBook Pro from the 2015 model year, please feel free to contact us by phone. +49 231 22614630
A defective device is far from worthless and we know that. We offer a fair price for your defective device and pay it out quickly.
Your device is defective but important data is still stored? If your hard drive is still readable, we will back up your data free of charge and 100% discreetly upon request.
Your privacy is sacred to us. For this reason, your data will be securely deleted by us. It is no longer possible to restore the data afterwards.
You want to get money for your device, not spend it. Therefore, it is natural for us to cover the shipping costs.
After receiving your device, it takes an average of 7 business days to get paid. A payout is possible via Paypal or SEPA bank transfer.
If we are unable to offer you the price first quoted after inspecting your unit, you may cancel the sale. Your device will be returned to you free of charge.
Briefly and in 3 points said:
Most of our customers care about their data and rarely have all of their data been adequately backed up. If your hard disk is still readable you can get a complete image of your hard disk with all your data. We offer data backup free of charge upon request. You can provide us with a suitable storage medium or purchase one from us.
