We will not delete any data without prior consultation. If this is necessary for the recovery of your MacBook, we will contact you by phone, explain data backup options and ask you for a release for data deletion.
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You don’t know us yet? Here is an article about us in the Apple magazine from c’t: “How professionals save Macs with liquid damage”. Mac & i 5/2021 p.98
Sometimes it just happens: water runs over your MacBook, it falls out of your hand and the display is destroyed, you can’t boot up your notebook anymore or the trackpad only works with a time delay or not at all. There are many reasons that make a MacBook repair with us necessary. What sets us apart is that we understand our craft and know what we are doing. We try to repair components like your motherboard instead of just replacing them and throwing them away. This is cheaper, saves natural resources and therefore protects our environment.
Another advantage is that Mac Book motherboard repair can usually save the hard drive data on it as well. Of course, we repair everything that comes up, such as:
If you need MacBook repair, just send us your notebook for free. We promise one thing: our costs are completely transparent.
HERE
you can find out how much your MacBook repair will cost.
We won’t charge any fees after the fact, so once we determine the price, you’ll know right away how much your Apple notebook repair will cost.
If it turns out that your MacBook repair is more extensive after all, we will definitely let you know. Our promise: We will always ask you and never start without your okay. This way you don’t take any cost risk with us.
In the first step you will find out your repair price immediately online on our site. Afterwards, you can easily order the repair of your MacBook via our order form. Service upgrades such as express treatment or a secure shipping box can also be booked here.
If you choose to order MacBook repair from us, we will email you a free shipping label so you can send us your notebook free of charge. If you live in Dortmund or the surrounding area, you are also welcome to bring it to us in person.
Transparency is important to us not only when it comes to price, but throughout our entire repair process. That's why you'll be notified immediately when your Mac Book arrives for repair. We will start the repair as soon as possible and keep you informed by email or phone.
As soon as your notebook is repaired and has successfully passed our final test, we will send you the invoice by mail. Only now you pay for our service. Afterwards we will send your notebook back to you safe and sound. Thanks to tracking, you always know when your MacBook arrives.
Before we can give you a rescue price, we need to find out what kind of MacBook you have. Please enter the 11-13 digit serial number of your MacBook. It usually starts with C02, C1M or FVF. You can find it on the back of your MacBook. Click for help here.
The serial number is located on the bottom of your MacBook. It consists of 11-13 characters and contains letters and numbers.
If you can’t find the serial number, we can help you by phone(+49 231 22 61 46 30) or Whatsapp to identify your MacBook.
We are currently working at our capacity limit, therefore it may take longer to process your order (approx. 5 working days).
Even we need a break 🙂 From 23.12.2021 to 10.01.2022 our team is on well-deserved vacation. Since we don't want to let you down during this time, you are welcome to send us a WhatsApp message in case of emergency. From 10.01.2022 we are back as usual for you.
Due to the current Corona situation, processing before the turn of the year is unfortunately no longer possible. An initial treatment (stop corrosion) will still be carried out until 23.12.2020. From 04.01.2021 we are back as usual for you. Until then, if you have any questions, feel free to contact us by phone or WhatsApp.
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The serial number is located on the bottom of your MacBook. It consists of 11-13 characters and contains letters and numbers.
If you can't find the serial number, we can help you by phone(+49 231 22 61 46 30) or Whatsapp to identify your MacBook.
We do our best to repair your MacBook as quickly as possible. On average, a repair with us takes 5 working days. Express treatment is also possible after consultation.
With the right packaging, transporting your MacBook is no problem. If you are unsure about the packaging, just use our secure shipping box.
Only the best for your MacBook. To make sure your MacBook is like new again after our rescue, we only use original or OEM (Original Equipment Manufacturer) replacement parts.
Shipping costs are annoying, that's why we take them. After your order, you will receive a shipping label from us, which you can use to send in your MacBook free of charge. Even without printer.
We believe in the quality of our work and spare parts. For this reason, you will receive a 1-year warranty on the work we perform and the spare parts we install.
You always pay the agreed price only after we have successfully repaired your MacBook. If damage cannot be repaired, you will receive your device back free of charge.
Our claim is that you are satisfied. For this reason, feel free to contact us at any time if you have any questions. We have made the experience that questions can be clarified faster in a personal conversation than via forms or through an eternal back-and-forth of mails. Therefore, you can always call us during our business hours or send us voice messages via WhatsApp. We promise you that we will respond in a timely manner.
More advantages for you to hire us for MacBook repair:
Location-independent repair service thanks to free shipping service
Detailed advice on request
Fixed prices and payment only after repair
Furthermore, we offer you the service of a one-year warranty with the Mac Book repair. With this, we go beyond Apple’s service, which only offers a warranty of 90 days. Do you have any questions? Then please do not hesitate and contact us. We will gladly take the time to answer all your questions in detail.
Optimally, you pack your MacBook as follows:
You can also find detailed information in the DHL Packaging Guide.
If you want to be on the safe side, simply use our shipping box specially designed for shipping MacBooks. You can add our secure shipping box (9 €) as an additional option to your order and you don't have to worry about the right packaging material anymore.
Of course, you can also drop off or pick up your MacBook in person. However, since our premises are located in an office building, we ask you to make an appointment in advance by phone(+49 231 22 61 46 30),Whatsapp or e-mail(info@notebooknerds.de).
If you need your MacBook particularly urgently, you can book an express treatment in addition after consultation.
Your privacy is sacred to us. Therefore, we treat your data with the utmost sensitivity. If you have any questions, feel free to contact us by phone(+49 231 22 61 46 30) and we will try to ease your concerns.
We at notebooknerds always try to repair your MacBook first instead of replacing the individual components. This is more environmentally friendly and saves resources. This sets us apart from many of Apple's other service providers.
How much it costs to repair your MacBook depends on the model and the repair. On our site you can enter the model number of your notebook LINK and get the price for the repair.
First, you determine the price for the MacBook repair via online form and then we send you a shipping label by mail, with which you can send us your MacBook free of charge. As soon as we receive it, we will inform you. You will receive updates on the repair by mail or voice messages. Once the MacBook is repaired, we will send you the invoice. When it is paid, we will send you the notebook.
