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Your MacBook display is defective? We save it.

Display check

if the error is unknown
0 €
  • Free fault diagnosis
  • Free shipping
  • Fast processing
  • 48 h repair bookable

BOOK DISPLAYCHECK NOW

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Display exchange

if the error is known

ab

299 €
  • 1 year warranty
  • Free shipping
  • High spare parts quality
  • 24 h repair bookable

DETERMINE REPAIR PRICE NOW

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You don't know us yet? 👋 😃

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Here’s an article about us in Apple magazine from c’t: “How professionals save Macs with liquid damage”.
Mac & i 5/2021 p.98

Your display has a problem?

The display remains black

Your MacBook still turns on but the display shows nothing.

Your display is broken

On your display you can see cracks and lines going in all directions.

The display has stripes

You have vertical or horizontal stripes on the display.

MacBook display repair from a pro

Apple is a popular manufacturer of hardware and software – we are also convinced of the quality of products from this manufacturer. But unfortunately, Apple products also have their weak points that can lead to display problems. Known errors include:

  • Staingate: A problem with the anti-reflective coating of the display
  • Flexgate: A problem with the backlight of the display
  • Purple Screen: A problem with the display ribbon cables

When problems with Staingate occur, the coating of the display peels off. It looks like your MacBook display has spots.

The error is especially noticeable when the display is turned off or backlit. In such a case, we will completely remove the coating so that the display looks good again.

If your display goes out the further you open the screen, then the reason could also be an error in the flex cable (ribbon cable), which was designed too short by Apple.

This causes the cables to bend too much and therefore break after some time, causing the backlight to fail. The good news is that in such a case, you can repair the MacBook display.

If you experience a purple screen (vertical purple stripes on the MacBook display), a dust particle is probably pressing into the ribbon cable. In such a case, we can repair the cables or replace the MacBook display.

Of course, we will inform you beforehand what we will do and what the price will be, so you will always be up to date. This transparency is very important for us.

How we check your display

It only takes a few days from placing the order to receiving your MacBook back. What happens in the background during this time you can see here:
1. order repair

The first step is to conveniently order a display service for your MacBook. Simply use our order form for this.

2. macbook shipping

Once you have chosen a service, we will send you a free shipping label with which you can send in your MacBook.

3. service processing

We will inform you as soon as we receive your MacBook and start the selected service as soon as possible. You will receive updates by email or phone.

4. macbook return shipping

After successful completion of the test you will receive an email with our invoice. Only now you pay for our service. We will now send your MacBook back to you fully charged.

1. order service

After you have filled out the form, you will receive your free shipping label from us by mail. With this label you can send in your MacBook and we will start the service.

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Rechnungsadresse

Versandadresse

Versicherungsservice

Handelt es sich bei deinem Schaden um einen gemeldeten Versicherungsfall?

Wenn ja, dann kannst du unseren Versicherungsservice nutzen. Um dir die Abwicklung des Schadens zu erleichtern, können wir hierdurch die weitere Abwicklung direkt mit deiner Versicherung vornehmen. Auch die Reparaturkosten können wir direkt mit der Versicherung abrechnen und du musst sie nicht vorstrecken. Eine Expressbehandlung ist hierbei leider nicht möglich.


Abtretungserklärung erstellen


Schön, dass du dich für unseren Versicherungsservice entschieden hast. Damit wir direkt mit deiner Versicherung kommunizieren und abrechnen können brauchen wir eine Abtretungserklärung. Diese erstellen wir nun zusammen:


Adresse des Versicherungsnehmers
Versicherungsdaten


Abtretungserklärung:


Als Auftraggeber trete ich, die mit mir aus dem zuvor näher bezeichneten Versicherungsvertrag wegen des
die gegen die oben genannte Versicherung zustehenden Ansprüche in Höhe der werkvertraglichen Vergütungsanforderung der Firma Stephan Steins Services (notebooknerds) unwiderruflich ab.

Ich ermächtige die Versicherung, gegen Vorlage der Rechnung die Zahlung direkt an die Firma Stephan Steins Services (notebooknerds), Rheinlanddamm 201, 44139 Dortmund zu leisten.

Die Abtretung erfolgt erfüllungshalber. Es ist mir bekannt, dass ich zur vollständigen Zahlung der Rechnung der Firma Stephan Steins Services (notebooknerds) verpflichtet bin, falls die Versicherung keine oder nur teilweise Zahlung leistet.

Optionale Service Upgrades

Du hast hier die Möglichkeit deinen Service auf Wunsch zu erweitern. Sei es durch eine bevorzugte Bearbeitung oder eine sichere Versandbox.
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Auftragsdaten

Hinweise:
  • Der Fixpreis bezieht sich auf die Rettung der Hauptplatine. Sollte der Austausch weiterer Komponenten (z. B. Akku) nötig sein, kontaktieren wir dich telefonisch. Wenn wir den Fixpreis nicht halten können, kannst du kostenlos von der Rettung zurücktreten.
  • Sorge nach Möglichkeit, vor der Rettung, immer für eine aktuelle Sicherung deiner Daten. Auch wenn deine Daten normalerweise erhalten bleiben kannst du so unvorhersehbaren Datenverlust vermeiden.
  • Während der Instandsetzung können Daten auf deinen Datenspeichern (z.B. Festplatte) verloren gehen. Aktiv werden von uns, ohne vorherige Rücksprache, keine Daten gelöscht.
  • Das kostenlose Versandetikett ist bis 500 € versichert und kann nur innerhalb von Deutschland verwendet werden.
  • Unser kostenloses Versandetikett kann nur innerhalb von Deutschland verwendet werden.
  • Sollte dein MacBook nicht mehr zu retten sein, entstehen für dich keine Kosten.
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1 Jahr Garantie
Kostenloser Versand
Zahlung erst nach erfolgreicher Rettung

Dein Auftrag

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Deine Vorteile

1 Jahr Garantie
Kostenloser Versand
Zahlung erst nach erfolgreicher Rettung
Mobile only
Was für was für ein MacBook benötigst du die Reparatur?

The serial number is located on the bottom of your MacBook. It consists of 11-13 characters and contains letters and numbers.

If you can’t find the serial number, we can help you by phone(+49 231 22 61 46 30) or Whatsapp to identify your MacBook.

Advantages that you can only enjoy with us

If you have your defective MacBook repaired at notebooknerds, you will benefit from numerous advantages.
Short processing time

We will do our best to recover your MacBook as soon as possible. On average, a repair with us takes 3 working days. A 24 h or 48 h express repair can also be booked.

Secure shipping box

With the right packaging, transporting your MacBook is no problem. If you are unsure about the packaging, just use our secure shipping box.

Spare parts in the highest quality

Only the best for your MacBook. To make sure your MacBook is like new again after our rescue, we only use original or OEM (original equipment manufacturer) replacement parts.

Free shipping

Shipping costs are annoying, that's why we take them. After your order you will receive a shipping label from us with which you can send in your MacBook free of charge. Even without printer.

1 year warranty

We believe in the quality of our work and spare parts. For this reason, you will receive a 1-year warranty on the work we perform and the spare parts we install.

Guaranteed success

You always pay the agreed price only after we have successfully recovered your MacBook. If damage cannot be repaired, you will receive your device back free of charge.

MacBook display repair: These are the typical user errors

In our experience, however, in most cases it is not a production defect, but typical application errors that lead to having to repair or replace a MacBook display. Such a typical mistake can be, for example, forgetting an in-ear headset on the keyboard before closing the display. The result: The display breaks. In such a case, you have to replace the MacBook display.

Fake webcam covers are also often used. This is particularly dangerous and often not known. Since they are too thick, all the pressure is on a small spot when closing the display. If you close the screen too quickly, the display breaks.

In case of water damage, it also happens that the display draws liquid. This is how a so-called cloud formation occurs. The name comes from the fact that the background of the display is unevenly illuminated and resembles clouds. The good news is that this is cosmetic damage. Functionally, the display is fully functional and can still be used. If you want to undo this damage, you have to replace the display.

MacBook display replacement or repair: We always know what to do

For us, it is easy to see what is going wrong and how to fix it. However, we also know that many customers don’t have this knowledge and don’t know if you can have the MacBook display replaced or repaired. Therefore we offer the following service: You are welcome to send us your notebook and we will perform a thorough error analysis free of charge for you.

As soon as we know if it is possible to repair or replace the MacBook display, we will inform you. We will not start our work without your final okay. This way you always keep track of the costs. An overview of the possible repair prices can already be found here on our homepage.

Frequently asked questions

Here you will find answers to the most frequently asked questions.

MacBook display replacement or repair: These are our services

Personal contact with our customers is very important to us. That’s why we always prefer personal contact, because that way things can be settled faster than the eternal back-and-forth writing of e-mails. Therefore, you can always call us during our opening hours or send us WhatsApp voice messages.

In doing so, we promise you:

We will answer your questions quickly. Because that’s what sets us apart:

  • Competent advice
  • In-depth know-how
  • Fast processing time
  • Warranty from 1 year
Order display service