Your MacBook no longer turns on? We help you.

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macbook_reparatur

MacBook Fault Diagnosis

Free error analysis
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  • Fast processing
  • Free shipping
  • Competent advice
  • High quality spare parts

You don't know us yet? 👋 😃

Here’s an article about us in Apple magazine from c’t: “How professionals save Macs with liquid damage”.
Mac & i 5/2021 p.98

Your MacBook no longer turns on?

Suddenly nothing happens

All of a sudden your MacBook doesn't turn on anymore? Logicboard damage is likely.

Your MacBook no longer charges?

Cheap USB adapters or power supplies are sometimes faulty and damage the logic board.

Your MacBook display stays black?

The MacBook starts but the display stays black? Probably a logicboard or display damage.

MacBook no longer turns on: We find the error and fix it

It’s very annoying: You want to work on your MacBook, but it doesn’t turn on anymore. Just throwing it away now to buy a new one would be far too bad, expensive and not exactly environmentally conscious either. Fortunately, there is a solution when your MacBook won’t turn on – and that’s repair.

We at notebooknerds are experts in the field and love what we do. That’s why we know the hardware of MacBooks particularly well, recognize errors quickly and are also able to fix them quickly. We repair the following models:

Macbook
MacBook
MacBook Air
MacBook Air
Macbook Pro
MacBook Pro

MacBook does not turn on: These may be the reasons

If a MacBook no longer turns on, the display stays black or the notebook crashes after a few minutes, you don’t have to buy a new one. Often, the cause is a faulty logic board (also known as motherboard), a defective display or other faulty hardware.

Our smart repair

Replacement of the defective components only
  •  

"Classic" repair

Expensive replacement of the whole component
  •  

What’s special about us is that we don’t replace components, as is usual with Apple service providers, but repair them. This is more cost-effective, environmentally friendly and thus also saves natural resources. Another advantage of this approach is that we can recover data that would otherwise be lost. Only when we can no longer repair the affected component will we replace it. The same applies to data: We will never delete data without prior consultation with you. Fortunately, this is only necessary in the rarest of cases. We very often receive very positive feedback from our customers, which you can read on Google HERE. This encourages us that we are going in the right direction.

MacBook no longer turns on: Free error diagnosis

For laymen, it is often not so easy to find the exact cause of the error, which is why the MacBook no longer turns on. All you know is that your notebook is no longer working the way it should. This is where we, the experts at notebokknerds, come in. Our special service is free fault diagnosis.

Just send us your MacBook and we will put it through its proverbial paces. Once we find the error, we will tell you the error and the price of the repair. Until we have your final okay, we’re not going to start. This way you always keep full control over your costs. We also promise you that we will never charge any fees after the fact.

MacBook no longer turns on: Here's how to get it back up and running

It only takes a few days from placing the order to the diagnostic result of your MacBook. What happens in the background during this time you can see here:
1. order diagnosis

In the first step, you can easily order a free error diagnosis for your MacBook. Simply use our order form for this.

2. macbook shipping

As soon as you have decided on the error diagnosis, you will receive a free shipping label from us with which you can send in your MacBook.

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3. fault diagnosis

We will inform you as soon as we receive your MacBook and start diagnosing the problem as soon as possible. Get results and updates by phone or email.

4. repair

After we present you the repair options, you decide whether we should perform a repair. Depending on how you decide start with the repair or send you your device back.

5. macbook return shipping

If you decide to repair, there is now a final test. If this is successful you will receive an email with our invoice. Only now you pay for our service. We will send your MacBook back to you afterwards.

If you have any questions, please feel free to contact us. Just call us during our opening hours or send us a voice message via WhatsApp.

1. order fault diagnosis

After you have filled out the form, you will receive your free shipping label from us by mail. With this label, you can send in your MacBook and we will start diagnosing the problem.

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Rechnungsadresse

Versandadresse

Versicherungsservice

Handelt es sich bei deinem Schaden um einen gemeldeten Versicherungsfall?

Wenn ja, dann kannst du unseren Versicherungsservice nutzen. Um dir die Abwicklung des Schadens zu erleichtern, können wir hierdurch die weitere Abwicklung direkt mit deiner Versicherung vornehmen. Auch die Reparaturkosten können wir direkt mit der Versicherung abrechnen und du musst sie nicht vorstrecken. Eine Expressbehandlung ist hierbei leider nicht möglich.


Abtretungserklärung erstellen


Schön, dass du dich für unseren Versicherungsservice entschieden hast. Damit wir direkt mit deiner Versicherung kommunizieren und abrechnen können brauchen wir eine Abtretungserklärung. Diese erstellen wir nun zusammen:


Adresse des Versicherungsnehmers
Versicherungsdaten


Abtretungserklärung:


Als Auftraggeber trete ich, die mit mir aus dem zuvor näher bezeichneten Versicherungsvertrag wegen des
die gegen die oben genannte Versicherung zustehenden Ansprüche in Höhe der werkvertraglichen Vergütungsanforderung der Firma Stephan Steins Services (notebooknerds) unwiderruflich ab.

Ich ermächtige die Versicherung, gegen Vorlage der Rechnung die Zahlung direkt an die Firma Stephan Steins Services (notebooknerds), Rheinlanddamm 201, 44139 Dortmund zu leisten.

Die Abtretung erfolgt erfüllungshalber. Es ist mir bekannt, dass ich zur vollständigen Zahlung der Rechnung der Firma Stephan Steins Services (notebooknerds) verpflichtet bin, falls die Versicherung keine oder nur teilweise Zahlung leistet.

Optionale Service Upgrades

Du hast hier die Möglichkeit deinen Service auf Wunsch zu erweitern. Sei es durch eine bevorzugte Bearbeitung oder eine sichere Versandbox.
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Auftragsdaten

Hinweise:
  • Der Fixpreis bezieht sich auf die Rettung der Hauptplatine. Sollte der Austausch weiterer Komponenten (z. B. Akku) nötig sein, kontaktieren wir dich telefonisch. Wenn wir den Fixpreis nicht halten können, kannst du kostenlos von der Rettung zurücktreten.
  • Sorge nach Möglichkeit, vor der Rettung, immer für eine aktuelle Sicherung deiner Daten. Auch wenn deine Daten normalerweise erhalten bleiben kannst du so unvorhersehbaren Datenverlust vermeiden.
  • Während der Instandsetzung können Daten auf deinen Datenspeichern (z.B. Festplatte) verloren gehen. Aktiv werden von uns, ohne vorherige Rücksprache, keine Daten gelöscht.
  • Das kostenlose Versandetikett ist bis 500 € versichert und kann nur innerhalb von Deutschland verwendet werden.
  • Unser kostenloses Versandetikett kann nur innerhalb von Deutschland verwendet werden.
  • Sollte dein MacBook nicht mehr zu retten sein, entstehen für dich keine Kosten.
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1 Jahr Garantie
Kostenloser Versand
Zahlung erst nach erfolgreicher Rettung

Dein Auftrag

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Deine Vorteile

1 Jahr Garantie
Kostenloser Versand
Zahlung erst nach erfolgreicher Rettung
Mobile only
Was für was für ein MacBook benötigst du die Reparatur?

The serial number is located on the bottom of your MacBook. It consists of 11-13 characters and contains letters and numbers.

If you can’t find the serial number, we can help you by phone(+49 231 22 61 46 30) or Whatsapp to identify your MacBook.

Advantages that you can only enjoy with us

If you have your defective MacBook repaired at notebooknerds, you will benefit from numerous advantages.
Short processing time

We will do our best to recover your MacBook as soon as possible. On average, a repair with us takes 5 working days. A 48 h express repair is also bookable.

Secure shipping box

With the right packaging, transporting your MacBook is no problem. If you are unsure about the packaging, just use our secure shipping box.

Spare parts in the highest quality

Only the best for your MacBook. To make sure your MacBook is like new again after our rescue, we only use original or OEM (original equipment manufacturer) replacement parts.

Free shipping

Shipping costs are annoying, that's why we take them. After your order you will receive a shipping label from us with which you can send in your MacBook free of charge. Even without printer.

1 year warranty

We believe in the quality of our work and spare parts. For this reason, you will receive a 1-year warranty on the work we perform and the spare parts we install.

Guaranteed success

You always pay the agreed price only after we have successfully recovered your MacBook. If damage cannot be repaired, you will receive your device back free of charge.

MacBook no longer turns on? You can try the following tips yourself.

1. useful shortcuts

Your MacBook no longer turns on? It may be because it just “choked”. Find out quickly and easily by trying two key combinations. With these two key combinations you can perform an SMC and an NVRAM reset.

Reset SMC
The SMC (System Management Controller) has many tasks like controlling your fans or power management, i.e. charging your battery.

  1. Turn off MacBook (press power button for 10 seconds)
  2. Press the following left keys on your internal keyboard
    1. shift (shift key)
    2. ctrl (control)
    3. old (option)
  3. Now press the power button and hold all 4 buttons simultaneously for 10 seconds.
  4. Release all keys and turn on the MacBook

Here you can find additional information from Apple on this topic.

MacBooks with M1 processor no longer have SMC. A reset is therefore not necessary.

Reset NVRAM
Your MacBook does not start? This can also be due to problems with the NVRAM, where settings like screen brightness, volume or even your boot partition are stored. Resetting the NVRAM is an easy way to fix some issues when your MacBook won’t turn on. You can see how to perform a reset here:

  1. Turn off your MacBook
  2. Press the power button briefly and then immediately hold down the p, r, cmd, alt keys.
  3. Press and hold the four buttons until the Apple logo or the startup sound is played twice.
  4. Release all keys. The MacBook boots and your NVRAM has been reset.

You can also find more information at iFixit.

2. identify display problems

If the shortcuts have not solved the problem, you can next check if the display has a problem.

Caps lock test
Your MacBook won’t turn on anymore and you want to check if it starts at all? You can test this by performing the following steps:

  1. Turn on MacBook using the power button
  2. Wait 1 minute to give the system time to boot up
  3. Now press the Caps Lock key.
  4. Check if the Caps Lock button is lit

If the Caps Lock key is lit, there is a good chance that your MacBook has a problem with the display. You can find prices for a display replacement here: MacBook Display Repair

3. detect battery error

If the first two tips didn’t produce any results and your MacBook still won’t turn on, your battery might have a problem. Check if your MacBook still starts when you plug in your charging cable. If your MacBook goes out as soon as you disconnect the charging cable, then your battery is most likely faulty and needs to be replaced.

We will be happy to help you with this error as well. Feel free to call us(+4923122614630) or send us a WhatsApp message.

4. find out hard disk problem

Your MacBook won’t turn on and suddenly displays a question mark or a crossed-out circle? Do you have a problem with your operating system or hard drive? Here, too, we can help you.

Your MacBook won’t turn on and you want to know why? Then simply book a free fault diagnosis and our experts will tell you exactly where the problem lies and how to fix it.

MacBook no longer turns on: We find the error

If you live in Dortmund or the surrounding area, you are also welcome to bring us your MacBook, MacBook Air or MacBook Pro in person during our opening hours. We usually find the error quickly and in most cases we can fix it quickly. If you need your MacBook back quickly, you can also book an express service. We will then prioritize your MacBook and process it within 24 or 48 hours.

Frequently asked questions

Here you will find answers to the most frequently asked questions.

There are many reasons why your MacBook may not turn on. Sometimes it is also the case that only the display is defective, while everything else works smoothly. But regardless of what the reason is: We at notebooknerds will find the reason and fix it.

When the MacBook no longer turns on and a defective logic board (motherboard) is the reason, many customers are afraid that the data will be lost. Most of Apple's service providers only replace the motherboard, which also causes the data to be lost. We, on the other hand, repair them, preserving your data and protecting the environment in the process.

If your MacBook doesn't turn on, you don't have to dispose of it. We at notebooknerds fix it. The price, of course, depends on the effort and which components need to be repaired. If you send us your MacBook, we will look at it for free and then we will tell you the price for the repair. We will not start the repair without your explicit consent. Promised.