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Here’s an article about us in Apple magazine from c’t: “How professionals save Macs with liquid damage”.
Mac & i 5/2021 p.98
Moritz Peter22/03/20241a Service. Super schnell. Super Beratung. 5 Sterne!Julia Wimmer22/03/2024Richtig toller Service! Ich habe mein MacBook aus Portugal mit einem Wasserschaden zu Notebookneards geschickt und ich bin von vorne bis hinten begeistert. Der Kontakt war sehr kompetent, freundlich und transparent. Ich würde immer wieder diesen Service in Anspruch nehmen und kann es wirklich guten Herzens weiterempfehlen! Alles geht super schnell und man wird bestens auf dem aktuellen Stand gehalten. Die Preise sind absolut fair und günstig. Hätte ich mein MacBook woanders reparieren lassen, wäre es deutlich teurer gewesen oder mir wurde von anderen Anbietern sogar ein Totalschaden gemeldet worden.jakob hnajf08/03/2024100% empfehlenswert. Sehr schnelle Reparatur und schnelle und freundliche Rückmeldung auf Rückfragen. Ich bin sehr zufrieden mit dem Ergebnis. Der Preis ist auch fair. Vielen Dank nochmal!:)K. Rick25/02/2024Traumhaft! Nach der Erfahrung beim „Fachhandel“ und deren scheinbar mit Röntgenblick gestellten Diagnose und 700€ KV bin ich zu Notebooknerds gekommen - zu kompetenter und freundlicher Beratung, schneller und freundlicher Auskunft und einem absolut unkomplizierten Ablauf. Der Schaden wurde im Detail ermittelt, behoben und innerhalb von 5 Tagen war das Notebook zurück. Im Prozess gab es schnellen kurzen Austausch, Transparenz zu den Kosten… und alles für einen Bruchteil des Apple KVs. Ein toller Service - uneingeschränkte Empfehlung! Vielen Dank an Kristin 🙂Chris22/02/2024Einfach Spitze. Mein MacBook Pro hatte durch ein umgekipptes Glas Wasser einen Wasserschaden. Im Apple Store haben Sie gesagt, Sie können die Daten nicht mehr retten, was daran liege, dass defekte Bauteile direkt vollständig ausgetauscht werden. Die Reparatur hätte im Apple Store knapp 800 - 1.000 € gekostet und alle Daten wären verloren gegangen (!). Über eine Google Anzeige bin ich auf notebooknerds gestoßen. Im ersten Moment war ich skeptisch, ob ich das MacBook an einen Onlinedienstleister nach Dortmund senden soll. Aufgrund der sehr guten Rezensionen entschied ich mich dann doch für notebooknerds. Ich habe zusätzlich zur normalen Reparatur den 24 Stunden Service gebucht. Montag habe ich den Laptop zu DHL in den Versand gegeben. Dienstag wurde das MacBook bereits repariert und am Mittwoch wieder in den Rückversandt gegeben. Heute, am Donnerstagvormittag halte ich das wieder funktionierende Gerät wieder in meinen Händen. Alle Daten sind erhalten (!) und das Gerät funktioniert einwandfrei. Top Service, schnelle Bearbeitung sowie eine super Erreichbarkeit und Beratung am Telefon. Ein großes Dankeschön an das Team von notebooknerds.H Nguyen12/02/2024Ich war vorher bei einem anderen Laden in Berlin mit vielen Bewertungen und 5 Sternen, welcher mir eine Reparatur meines Macbook Pros mit Wasserschaden für ca 500-600€ anbot, doch ohne Garantie darauf, dass er wieder funktionieren würde. Die Leute von notebooknerds haben sofort das Problem gefunden und nachdem ich mein Okay zur Reparatur gab, war mein Macbook Pro innerhalb von 2 Tagen trotz Versand wieder bei mir zuhause! Super freundlicher und zuverlässiger Service auch außerhalb der Öffnungszeiten:)Me H.27/01/2024Danke!!! Von einem Tag auf den anderen ging mein MacBook Pro nicht mehr an. Wahrscheinlich ein „Überspannungsschaden“ beim Laden o.ä., das man nicht haben möchten. Natürlich war das letztes Back-Up auch schon viel zu lange her. Shame on me! Nach einem Termin im Apple Store war ich sehr ernüchtert. 600€ für die Reparatur, Datenrettung nicht möglich. Wow, toll.. Und dann hat mir zum Glück jemand von den Notebooknerds erzählt. MacBook repariert, alle Daten wieder da und unter dem Preis von Apple. DANKE wirklich!Nina Lenser16/01/2024Ich habe mein MacBook Air "in" meinem Kaffee versenkt. Es ging wirklich gar nichts mehr. Wir haben den 24 Stunden Service gebucht und sind mehr als zufrieden. Alle Daten wurden gerettet und es funktioniert alles einwandfrei. Freundlich, schnell und Lösungsorientiert! Auch bei Fragen die später aufkommen. Wir haben euch schon weiter empfohlen und würden uns immer wieder bei euch melden, wenn wir einen Notfall haben. Vielen Dank!Rezoze12/01/2024Sehr kompetenter Kundendienst und eine sehr gute Firma die dir nicht dein Geld aus den Taschen ziehen wollen sondern dir wirklich helfen wollenSpeedy12/01/2024Vielen lieben Dank - Rettung in der Not! Wahnsinnig freundlich und einfach ein super schneller und toller Service. Ich hatte versehentlich ein Wasserglas über meine Mac-Tastatur gekippt und da ich in Dortmund wohne, konnte ich noch am selben Nachmittag vorbeikommen. Sehr transparent in Sachen Leistung, Erklärung und Preis. Klare Empfehlung!
All of a sudden your MacBook doesn't turn on anymore? Logicboard damage is likely.
Cheap USB adapters or power supplies are sometimes faulty and damage the logic board.
The MacBook starts but the display stays black? Probably a logicboard or display damage.
It’s very annoying: You want to work on your MacBook, but it doesn’t turn on anymore. Just throwing it away now to buy a new one would be far too bad, expensive and not exactly environmentally conscious either. Fortunately, there is a solution when your MacBook won’t turn on – and that’s repair.
We at notebooknerds are experts in the field and love what we do. That’s why we know the hardware of MacBooks particularly well, recognize errors quickly and are also able to fix them quickly. We repair the following models:
If a MacBook no longer turns on, the display stays black or the notebook crashes after a few minutes, you don’t have to buy a new one. Often, the cause is a faulty logic board (also known as motherboard), a defective display or other faulty hardware.
What’s special about us is that we don’t replace components, as is usual with Apple service providers, but repair them. This is more cost-effective, environmentally friendly and thus also saves natural resources. Another advantage of this approach is that we can recover data that would otherwise be lost. Only when we can no longer repair the affected component will we replace it. The same applies to data: We will never delete data without prior consultation with you. Fortunately, this is only necessary in the rarest of cases. We very often receive very positive feedback from our customers, which you can read on Google HERE. This encourages us that we are going in the right direction.
For laymen, it is often not so easy to find the exact cause of the error, which is why the MacBook no longer turns on. All you know is that your notebook is no longer working the way it should. This is where we, the experts at notebokknerds, come in. Our special service is free fault diagnosis.
Just send us your MacBook and we will put it through its proverbial paces. Once we find the error, we will tell you the error and the price of the repair. Until we have your final okay, we’re not going to start. This way you always keep full control over your costs. We also promise you that we will never charge any fees after the fact.
In the first step, you can easily order a free error diagnosis for your MacBook. Simply use our order form for this.
As soon as you have decided on the error diagnosis, you will receive a free shipping label from us with which you can send in your MacBook.
We will inform you as soon as we receive your MacBook and start diagnosing the problem as soon as possible. Get results and updates by phone or email.
After we present you the repair options, you decide whether we should perform a repair. Depending on how you decide start with the repair or send you your device back.
If you decide to repair, there is now a final test. If this is successful you will receive an email with our invoice. Only now you pay for our service. We will send your MacBook back to you afterwards.
If you have any questions, please feel free to contact us. Just call us during our opening hours or send us a voice message via WhatsApp.
After you have filled out the form, you will receive your free shipping label from us by mail. With this label, you can send in your MacBook and we will start diagnosing the problem.
We are currently working at our capacity limit, therefore it may take longer to process your order (approx. 5 working days).
Even we need a break 🙂 From 09.08.2021 to 30.08.2021 our team is on well-deserved vacation. Since we don't want to let you down during this time, you are welcome to send us a WhatsApp message in case of emergency. From 30.08.2021 we will be there for you again as usual.
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The serial number is located on the bottom of your MacBook. It consists of 11-13 characters and contains letters and numbers.
If you can’t find the serial number, we can help you by phone(+49 231 22 61 46 30) or Whatsapp to identify your MacBook.
The serial number is located on the bottom of your MacBook. It consists of 11-13 characters and contains letters and numbers.
If you can't find the serial number, we can help you by phone(+49 231 22 61 46 30) or Whatsapp to identify your MacBook.
We will do our best to recover your MacBook as soon as possible. On average, a repair with us takes 5 working days. A 48 h express repair is also bookable.
With the right packaging, transporting your MacBook is no problem. If you are unsure about the packaging, just use our secure shipping box.
Only the best for your MacBook. To make sure your MacBook is like new again after our rescue, we only use original or OEM (original equipment manufacturer) replacement parts.
Shipping costs are annoying, that's why we take them. After your order you will receive a shipping label from us with which you can send in your MacBook free of charge. Even without printer.
We believe in the quality of our work and spare parts. For this reason, you will receive a 1-year warranty on the work we perform and the spare parts we install.
You always pay the agreed price only after we have successfully recovered your MacBook. If damage cannot be repaired, you will receive your device back free of charge.
Your MacBook no longer turns on? It may be because it just “choked”. Find out quickly and easily by trying two key combinations. With these two key combinations you can perform an SMC and an NVRAM reset.
Reset SMC
The SMC (System Management Controller) has many tasks like controlling your fans or power management, i.e. charging your battery.
Here you can find additional information from Apple on this topic.
MacBooks with M1 processor no longer have SMC. A reset is therefore not necessary.
Reset NVRAM
Your MacBook does not start? This can also be due to problems with the NVRAM, where settings like screen brightness, volume or even your boot partition are stored. Resetting the NVRAM is an easy way to fix some issues when your MacBook won’t turn on. You can see how to perform a reset here:
You can also find more information at iFixit.
If the shortcuts have not solved the problem, you can next check if the display has a problem.
Caps lock test
Your MacBook won’t turn on anymore and you want to check if it starts at all? You can test this by performing the following steps:
If the Caps Lock key is lit, there is a good chance that your MacBook has a problem with the display. You can find prices for a display replacement here: MacBook Display Repair
If the first two tips didn’t produce any results and your MacBook still won’t turn on, your battery might have a problem. Check if your MacBook still starts when you plug in your charging cable. If your MacBook goes out as soon as you disconnect the charging cable, then your battery is most likely faulty and needs to be replaced.
We will be happy to help you with this error as well. Feel free to call us(+4923122614630) or send us a WhatsApp message.
Your MacBook won’t turn on and suddenly displays a question mark or a crossed-out circle? Do you have a problem with your operating system or hard drive? Here, too, we can help you.
Your MacBook won’t turn on and you want to know why? Then simply book a free fault diagnosis and our experts will tell you exactly where the problem lies and how to fix it.
If you live in Dortmund or the surrounding area, you are also welcome to bring us your MacBook, MacBook Air or MacBook Pro in person during our opening hours. We usually find the error quickly and in most cases we can fix it quickly. If you need your MacBook back quickly, you can also book an express service. We will then prioritize your MacBook and process it within 24 or 48 hours.
There are many reasons why your MacBook may not turn on. Sometimes it is also the case that only the display is defective, while everything else works smoothly. But regardless of what the reason is: We at notebooknerds will find the reason and fix it.
When the MacBook no longer turns on and a defective logic board (motherboard) is the reason, many customers are afraid that the data will be lost. Most of Apple's service providers only replace the motherboard, which also causes the data to be lost. We, on the other hand, repair them, preserving your data and protecting the environment in the process.
If your MacBook doesn't turn on, you don't have to dispose of it. We at notebooknerds fix it. The price, of course, depends on the effort and which components need to be repaired. If you send us your MacBook, we will look at it for free and then we will tell you the price for the repair. We will not start the repair without your explicit consent. Promised.
